Help Desk Software

CollaborationContextual UnderstandingCustomer Management+5

Help Desk Software

Kustomer is like a command centre for all things customer service. It helps businesses manage customer interactions smoothly and efficiently. It's a one-stop shop for keeping your customers happy.

Web, Linux, Windows +1

Front

Help Desk Software

Front is an advanced customer communication software designed to streamline communication processes across multiple channels. With its user-friendly interface and robust features, Front enhances team collaboration, improves email management, and simplifies complaint handling, making it a preferred c...

Complaint ManagementCustomizationEmail Management+4

Alternative toLiveZilla

Gorgias

Email SupportIntegrationsKnowledge Base+4

Help Desk Software

Gorgias is a customer support platform designed to simplify communication for businesses. It centralizes all customer inquiries from multiple channels like email, live chat, and phone into one platform. Ideal for e-commerce businesses, Gorgias helps improve customer satisfaction, streamline workflow...

Web, Windows, iOS

Uvdesk

Help Desk Software

AdministrationAutomated Workflow OptimizationCustomization+7

Kayako

Help Desk Software

Kayako is an all-in-one customer support software designed to help businesses deliver exceptional service experiences. It enables organizations to provide personalized, timely, and efficient support across multiple communication channels. With its intuitive tools like live chat, collaboration, and i...

CollaborationIntegrationInteractive model walkthrough+5

Jitbit

Asset ManagementAudit LogsCustom Domain+5

Help Desk Software

Jitbit Helpdesk is designed to streamline customer support through ticketing and automation tools. It is also suitable for hospitality management, helping teams efficiently track and resolve guest service requests.

Web, Premise, Windows +3

Help Scout

Automated Workflow OptimizationCustomer ManagementIntegration+6

Help Desk Software

Help Scout is a Hospitality Management Software enables businesses to enhance efficiency by through workflow automation.

Web, Windows, iOS +2

Alternative toUvdesk

Vision Helpdesk

Business AutomationCollaborationCustomer Portal+13

Help Desk Software

What is Vision Helpdesk? Vision Helpdesk is a customer service software that provides the best-in-class customer support tools to small, mid-sized companies and big enterprises. The customer service software offers help desk ticketing and service desk management modules for managing all customer req...

Web, Premise, Linux +4

Alternative toLiveZilla

Freshdesk

Abandoned call metricsAgent ScriptsAgent Shifts+38

Help Desk Software

Robust customer support software designed for businesses to streamline, automate, and improve their customer support processes with its multichannel support.

Web, Windows, iOS +2

Zoho Desk

Agent ManagementAlerts & NotificationsCall Center Management+13

Help Desk Software

What is Zoho Desk? Zoho desk is a cloud-based client management software that helps businesses enhance their customer support system. The software collects and analyses interactions from various media such as phone, email, social media, chat, forums and self-service portals and presents them in one ...

Web, Windows, iOS +1

Spiceworks

Help Desk Software

Spiceworks  helps you run a ship-shape help desk, at the office and on the road. It acts as a customer service software and helps you manage user tickets. It intends to make the flow of your organization as streamlined as possible following the customer support virtue. It ’s no easy task:...

Custom ReportsDashboardsHelp Desk Management+5

Zendesk

Call RoutingCommunity ForumsKnowledge Base+6

Help Desk Software

A modern sales CRM software that helps you close more deals faster.

Web, Linux, Windows +3

Alternative toLiveZilla

LiveZilla

Help Desk Software

LiveZilla is an advanced live chat and customer support software that supports real-time communication, multi-language communication, and integrations.