Best Dialpad Alternatives

Paid

Compare 6 alternatives for 2026

Dialpad is a cloud-based communication platform offering voice, video, and messaging services for businesses, providing seamless collaboration and productivity tools. It integrates with various business applications and offers AI-powered features for enhanced efficiency in communication.

Compare 6 alternatives for 2026

Founded 2011San Ramon, California1000+ EmployeesWeb, Premise, Linux, Windows, iOS, Android, Mac

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Key Features

ACH Check TransactionsArtificial IntelligenceAudio effectsCall Center ManagementCollaborationContent SharingHD VideoOne Click Informationpersonalized web pageTime Management

Paid

Top 6 Dialpad competitors

Curated list of the best video conferencing software tools to replace Dialpad

Cisco Webex

Paid

Video Conferencing Software

Enjoy endless Collaboration Possibilities with Cisco Webex and ensure higher employee experience and engagement.

Web, Premise, Linux +4

Breakout SessionsCollaborationCross-Platform Support+15

Is Cisco Webex a good alternative to Dialpad?

Pexip

Freemium

Video Conferencing Software

Web, Premise, Linux +4

Call Center ManagementCloud Based InstallationCollaboration+7

Is Pexip a good alternative to Dialpad?

GoToMeeting

Freemium

Video Conferencing Software

What is GoToMeeting LogMeIn? GoToMeeting is a web-hosting solution  offered by LogMeIn. The software allows users to host online meetings, make video conferences, share individual computer screens and even record meetings and store them in the cloud. With the software, users can start host...

Web, Linux, Windows +3

Analytics & ReportingAudio / Video ConferencingAutomatic Transcription+10

Is GoToMeeting a good alternative to Dialpad?

Vidyo

Paid

Video Conferencing Software

Enables high-quality, secure video communications for businesses. It offers scalable, flexible solutions for virtual meetings, webinars, and team collaboration.

Web, Linux, Windows +1

BrandingCustomizationEncryption..+8

Is Vidyo a good alternative to Dialpad?

Whereby

Paid

Video Conferencing Software

What is Whereby? Whereby is a browser-based best video conferencing software , that enables users to work from their convenient locations, connect with their clients and other teammates over video calls in a hassle-free manner. Users can create a conference room and host the meetings as per their bu...

Web, Linux, Windows +2

Audio / Video ConferencingChatCompany Branding+9

Is Whereby a good alternative to Dialpad?

Jitsi

Video Conferencing Software

Jitsi is an open-source platform for video conferencing and messaging that allows users to host virtual meetings and webinars and collaborate in real-time without downloading software.

Web, Premise, Windows +3

Audio / Video ConferencingCall RecordingChat / Messaging+5

Is Jitsi a good alternative to Dialpad?

Dialpad — Pros & Cons

Pros

Real-time AI transcription provides live text with speaker identification during meetings.
Automated AI meeting summaries generate key discussion points, decisions, and action items.
AI Voice Intelligence offers live coaching, sentiment analysis, and robust background noise reduction.
Unified platform consolidates VoIP calling, video conferencing, and messaging within one interface.
Crystal-clear HD video and Dolby voice audio quality enhance the virtual meeting experience.

Cons

Requires Dialpad business phone subscription, not a standalone meeting transcription tool.
Per-user pricing structure can become costly for larger organizations compared to alternatives.
Mobile app often restricts screen viewing and sharing functions on both iOS and Android.
Transcription accuracy sometimes struggles with diverse accents or specialized technical jargon.
Limited third-party integration options, especially for comprehensive CRM support compared to rivals.

Feature Comparison

Compare Dialpad with top alternatives side by side.

Feature	Dialpad	Cisco Webex	Pexip	GoToMeeting	Vidyo
Pricing	Paid	Paid	Freemium	Freemium	Paid
ACH Check Transactions
Artificial Intelligence
Audio effects
Call Center Management
Collaboration