Delighted

Best Delighted Alternatives

Compare 7 alternatives for 2026

Delighted helps businesses gather and analyze customer feedback to enhance satisfaction and loyalty.

Founded 2013Provo, Utah1-100 EmployeesWeb, Linux, Windows, iOS, Android, Mac
Visit WebsiteBrowse Customer Feedback Management Software

Key Features

AI RecommendationsAlerts & NotificationsCustom BrandingData SecurityMulti Channel DistributionProtect Data, Conditional AccessRandomizeTagging and LabellingTeam Collaboration
Paid

Top 7 Delighted competitors

Curated list of the best customer feedback management software tools to replace Delighted

Delighted — Pros & Cons

Pros

  • Customizable surveys with brand logos and colors
  • Real-time feedback collection from customers and employees
  • Intuitive reporting with continuous feature additions
  • Comparable features to pricier platforms like Qualtrics and SurveyMonkey
  • No hidden implementation charges

Cons

  • Support response times can be slow
  • Occasional downtime experienced
  • Limited advanced reporting features
  • Some users desire more options to highlight feedback
  • Multiple unwanted marketing emails received

Feature Comparison

Compare Delighted with top alternatives side by side.

FeatureDelightedLooxBeamerWynterCrumble
Pricing
Paid
Freemium
Paid
Paid
Freemium
AI Recommendations
Alerts & Notifications
Custom Branding
Data Security
Multi Channel Distribution