eGain
Customer Experience Management Software
Web, Windows, Mac
Agent ManagementAI-Powered Creative ToolsAnalytics & Reporting+12
Is eGain a good alternative to Birdeye?
Best Birdeye Alternatives
PaidCompare 8 alternatives for 2026
Choose Birdeye for unified customer interaction management, reviews, surveys, and NLP insights, streamlining CX efforts.
Compare 8 alternatives for 2026
Founded 2012Palo Alto, California, United States1-100 EmployeesWeb, Windows, iOS, Android, Mac
Key Features
Campaign ManagementDashboardsInsightsListing ManagementReferral AnalyticsResponse ManagementSentiment AnalysisSocial SharingSurveysTicketing
Paid
Top 8 Birdeye competitors
Curated list of the best customer experience management software tools to replace Birdeye
CustomerGauge
Customer Experience Management Software
Web, Linux, Windows +1
Accounting & TaxationAutomated Follow-UpsBenchmarking+12
Is CustomerGauge a good alternative to Birdeye?
Locobuzz
Customer Experience Management Software
Locobuzz is a business software that helps companies manage all their customer conversations and social media interactions in one place to improve service and brand reputation.
Web, Linux, Windows +1
Campaign AnalyticsCompetitor analysisConversational AI+12
Is Locobuzz a good alternative to Birdeye?
Podium
Customer Experience Management Software
Web, Linux, Windows +3
Campaign ManagementCompetitor analysisContact Segmentation+10
Is Podium a good alternative to Birdeye?
InMoment
Customer Experience Management Software
Web, Linux, Windows +1
Anomaly DetectionCardholder Self ServiceConversational AI+9
Is InMoment a good alternative to Birdeye?
Medallia
Customer Experience Management Software
Medallia uses AI to capture and analyze customer and employee feedback to enhance overall experience and business outcomes.
Web, Windows, iOS +1
AI-Powered Analytics and DetectionDashboardsDigital Email Signing+6
Is Medallia a good alternative to Birdeye?
Verint
Customer Experience Management Software
Verint is a technology company that helps businesses improve customer service using AI-powered software.
Web, Linux, Windows +1
API IntegrationChannel AnalyticsCompliance Management+6
Is Verint a good alternative to Birdeye?
Tealium
Customer Experience Management Software
Web, Windows, Mac
API BasedConnect AudienceConsent Management+5
Is Tealium a good alternative to Birdeye?
Feature Comparison
Compare Birdeye with top alternatives side by side.
| Feature | Birdeye | eGain | CustomerGauge | Locobuzz | Podium |
|---|---|---|---|---|---|
| Pricing | Paid | — | — | — | — |
| Campaign Management | |||||
| Dashboards | |||||
| Insights | |||||
| Listing Management | |||||
| Referral Analytics |